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Charles Sabourin, D.C.

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Charles Sabourin, D.C.
Medicospine Center
(9 Reviews)
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5610 Nolensville Pike Nashville, TN 37211
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
This is the ONLY Chriropractor I've ever been to who completed resolved my pain. I was so incredibly happy about this. It was life-changing. However, after going to this office for a couple months, I was told my insurance needed to be "re-approved" before we could continue visits, and it would only take a few days. My insurance had hit the max out of pocket, so they were definitely getting paid.

Two months later, there was still no answer on my insurance.
However, they were happy to have me write checks for 1/2 to 1 hour massages in the interim.

I left voicemails weekly to check the status of my future appointments.
Nobody EVER called me back.

The last time I went into their office, Dr Sabourin was at the front desk.
I very nicely asked him why nobody was calling me back. And, tried to give him the direct phone number to call my insurance company to get the ball rolling. IT HAD BEEN TWO MONTHS.

He bit my head off and was rude. :(

What he doesn't know is I left that office in tears that day.
I have chronic pain and really wanted to work with them.

In the end I had to find a new chiropractor who doesn't resolve my pain quite as well, but gets the job done and is very professional.

My insurance company verified they'd paid Dr Sabourin's office in full not long after the new request for coverage was submitted.

To this day I have no idea why he was so rude and blew me off.

After all that, lately I'm getting voicemails from Dr Sabourin's office offering me discounts on .... massages.

I already paid for many 1/2 hour to 1 hour massages waiting for them to start treating me again.

The whole thing left a bad taste in my mouth. It was so unfortunate.

Ugh. :(

by Anonymous xxx.xxx.244.140
April 13, 2015
Did this chiropractor discuss your X-Rays with you?
Yes! I was given all the information I needed without having to ask
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did the chiropractor offer on-site X-Rays?
Yes, I didn't have to drive anywhere!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was the waiting area spacious?
Yes
by Tim Prickett xxx.xxx.107.13
October 16, 2013
Dr. Charles took his time with me during my consultation and visits. He gets 5 stars. However his staff-in my opinion-does not represent him well. His office manager is often talking out loud regarding office issues-she seems to like others to hear her, which I find VERY unprofessional. The waiting room chairs are not comfy at all, but that is not important to me. I just find it odd that others said they were comfy.

I suggest Dr. Charles have an office meeting with his staff so that he is in the know of how he is being represented.
by Mat xxx.xxx.30.156
March 17, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this chiropractor pay attention to your problem area?
Yes, they really focused on it
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the waiting room chairs comfortable at this chiropractor's office?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Henry F xxx.xxx.175.101
March 15, 2013
I thought the chiropractor was friendly enough. Not overly welcoming, but they got the job done. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I got an appointment quickly. I've never had to wait too long. It's always nice to have comfortable chairs to sit in while you are waiting to visit the chiropractor. I appreciate the fact that they invested in comfy chairs. I felt much better after my appointment. My pain was greatly reduced.
by Frankenstein
May 31, 2011
Did you experience any numbness after your appointment with this chiropractor?
Not at all! I felt fantastic when I left!
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
May 18, 2011
Did you experience excessive stiffness after visiting this chiropractor?
No
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was the waiting area spacious?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
May 10, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
April 25, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. The office was very easy to locate. I didn't have any trouble finding it at all. Not only did I have no more pain after my adjustment, but I felt great afterward. I definitely saw a huge difference. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Henry Faust
February 23, 2011
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Map and Directions
5610 Nolensville Pike, Nashville, TN 37211