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Philhaven

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Philhaven
Philhaven
(12 Reviews)
> Get Phone Number & Directions
Behavioral Hlth 283 South Butler Road Mount Gretna, PA 17064
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I was referred to them by my insurance company, but after I started to see a doctor he put me on different medicine. I started to get nightmares from the first dose till I stop taken it, which was two days later. I tried calling my doctor and couldn't reach him, so I called my insurance companies referral service and it took them two more days to get back at me, and they said to ( stop taking the medicine till I can talk to my doctor.) When I talked to my doctor a month later he said( he was on vacation in India and couldn't be reached. I told him about my nightmares and what I did, and he just shrugged his shoulders and didn't seem to care. This actually happened to me. The second doctor there told me after two months of being under treatment that I was borderline obese, and his receptionist was about 5foot 9 inches and must of weighted over three hundred pounds. I am 6 foot 215 lbs and what does that have to do with his treatment program of me? It seems that he was working out of his field, and it had nothing to do with my treatment. He was a psychiatrist not a general practitioner. I got another doctor since.
by Disappointment xxx.xxx.49.7
July 09, 2015
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Does this provider have a good professional reputation within your community?
Definitely
Did you leave the office feeling satisfied with your visit?
Completely
by denny xxx.xxx.128.43
July 25, 2014
Did this provider answer all of your questions?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider offer any coupons, discounts or promotions?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.84.56
February 03, 2014
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous xxx.xxx.136.73
June 19, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too cold?
No, it was fine
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider treat their staff well?
No, the staff was very mistreated
by Alias xxx.xxx.140.161
March 10, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.218.13
October 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
by Debbie K. xxx.xxx.220.143
July 01, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.231.55
February 06, 2012
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Would you recommend this provider to others?
I Already Have
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.20.9
November 14, 2011
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.81.217
September 23, 2011
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Map and Directions
Behavioral Hlth 283 South Butler Road, Mount Gretna, PA 17064