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Windmoor Healthcare

Wellness.com Featured Provider
Windmoor Healthcare
Windmoor Healthcare
(17 Reviews)
Office

(727) 541-2646

 11300 US Highway 19 North Clearwater, FL 33764

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Consumer Feedback

(17 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Value
2 star average for Value
I called the day before I came to their facility and asked them if they had room for me to come and detox. Well was I misinformed. You wait for an another patient to be discharged and then you can get your bed. I sat there for 4.5 hrs in admission before they brought me back.
by Unknown xxx.xxx.68.36
January 05, 2024
I also had a terrible experience at Windmoor. I felt that the staff was inhumane and the Doctor that was assigned to me was verbally abusive. This place should be shut down. Many years have gone by and I have not done anything about it and I am mad at myself. I would have sued this facility and wish I have.
by D xxx.xxx.29.80
December 15, 2014
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.209.163
April 27, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.219.181
April 09, 2014
Were the waiting room chairs comfortable at this hospitals's office?
Not really
Would you recommend this hospital to others?
No
Did this hospital answer all of your questions?
No, I left confused and frustrated
Is this provider easy to reach in an emergency?
Not really
Does this provider maintain a professional appearance?
Not really
by Anonymous xxx.xxx.89.201
March 14, 2014
Were the waiting room chairs comfortable at this hospitals's office?
Not really
Was this provider's staff friendly?
Not Really
Did this provider have reasonable prices?
No, it was expensive.
Did this provider's staff seem to respect him/her?
Somewhat
Does this provider have helpful information available online?
No
by Anonymous xxx.xxx.123.52
February 15, 2014
I am speaking as a health professional and former patient at this facility. First, I will add, that if you have a mental health emergency, or a member of your family has a mental health emergency, then please seek help from a health care professional, at a psychiatric facility, not necessarily Windmoor, or call 911 immediately. I feel compelled to share with those considering this facility for mental health issues, for themselves or a loved one, the grave negative aspects of Windmoor. First and foremost, the facility lacks the most important part of mental health which is compassion. I was very sick and treated without any compassion what-so-ever at this facility and I was not alone. The things I saw, and the way I was treated, were beyond words: terrifying at times and other times simply inhumane. Months after my admission of several weeks, I am finally getting treatment for Post-Traumatic Stress Disorder as a result of the way the staff treated me and how the staff allowed patients to treat each other. The reality is that the staff has no problem Baker Acting people who come in voluntarily and even visitors, yes visitors, in unjust ways. I agree that treating mental illness is extremely difficult, but this facility goes about treatment of patients, in my experience, totally different than any other facility I have been to or seen as a patient and health professional. It is almost like the doctors and staff under whose care I was under had a deep resentment for the patients and myself. There were a few exceptions in the staff, and a few breaks from the abuse and neglect, but mostly I remained terrified with little emotional support during my stay, other than lied to family members, and it was truly the worst experience of my life. Even as I write this I am almost regret doing so because it brings up countless memories of negative and horrific experiences I had even long after I was stabilized at Windmoor. I could go on and on and give countless examples of abuse and neglect but I fear loosing my anonymity. The bottom line is that if your loved one or friend ends up here by Baker Act please visit frequently and question what is being done. If your friend or loved one reports abuse or neglect and the staff tries to convince you it is delusional or just psychosis, perhaps it is, but think twice instead of dismissing it altogether. Most of the patients, I believe, end up at Windmoor through Florida's Baker Act laws which I support because anyone at risk of hurting themselves or others needs help immediatley. I do not support what happens after a patient arrives at Windmoor. If you are considering inpatient treatment go somewhere else. I can not comment on outpatient treatment whatsoever so perhaps another can comment on that. All I can say is that this facility is awful and the one star I give it is from my heart and soul as a poorly treated human-being who needed help. Lastly, I encourage more REAL patients post on this facility. All to often, after an awful experience, the human tendency is to try to forget and move on. I chose to try to help with this warning. Peace to all.
by C.Lewis xxx.xxx.104.178
October 08, 2013
Does this provider give unbiased advice?
No. I didn't trust their motives.
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Does this provider treat their staff well?
No, the staff was very mistreated
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous xxx.xxx.1.166
May 13, 2013
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have helpful information available online?
Yes, but very little
by Anonymous xxx.xxx.16.169
April 14, 2013
Was this provider's staff friendly?
No, they were rude
Are you going to visit this provider again?
Not if my life depended on it
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Anonymous xxx.xxx.193.1
June 16, 2012
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Map and Directions
11300 US Highway 19 North, Clearwater, FL 33764
Website https://windmoor.com/
Primary Specialty

Mental Health Practitioner

Practice Windmoor Healthcare
Business Hours
Monday:24 Hours
Tuesday:24 Hours
Wednesday:24 Hours
Thursday:24 Hours
Friday:24 Hours
Saturday:24 Hours
Sunday:24 Hours