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Alden Naperville Rehabilitation & Health Care Center

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Alden Naperville Rehabilitation & Health Care Center
Alden Naperville Rehabilitation & Health Care Center
(7 Reviews)
> Get Phone Number & Directions
1525 Oxford Ln Naperville, IL 60565
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Recommended
3 star average for Recommended
My father, a Vietnam Veteran, was suffering from dementia and was staying at Alden of Naperville under a contract with the VA. He was having behavior issues and Naperville moved him from Alden of Naperville to Alden of Chicago (South-Side) WITHOUT NOTIFY HIS FAMILY OR THE VA! I have a real problem with this. Again was suffering from dementia and without a doubt he DID NOT FULLY UNDERSTAND WHAT HE WAS SIGNING and they took advantage of him and the situation.

Also, Alden of Chicago, is not a VA contracted nursing home and now they are charging us for his stay. What Alden of Naperville did is unethical!
by RP_ xxx.xxx.72.87
February 07, 2017
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous xxx.xxx.84.86
September 11, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider's office too cold?
No, it was fine
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.231.239
November 09, 2012
It was easy to get the appointment time that worked for my schedule. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They gave about the same level of care as others I have been to for the same problem. .
by joanne
August 31, 2011
I have only visited patients at this facility - I have never been a patient there myself. Facility seems "okay" compared to other care places I have visited. If you live in the area - its definitely convenient. Cleanliness was good. Patients there seemed cared for and their needs were met. Per the patients - physical therapy was not all they deemed it should be - but acceptable. Food fair per patients. I believe there are better physical rehab places available, but not necessarily convenient.
by Pretzel
March 31, 2011
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous
March 12, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous
March 03, 2011
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Map and Directions
1525 Oxford Ln, Naperville, IL 60565