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Allendale Nursing Home

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Allendale Nursing Home
Allendale Nursing Home
(4 Reviews)
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85 Harreton Rd Allendale, NJ 07401
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
2 star average for Recommended
Value
2 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you recommend this nursing home to others?
No
Was this provider's office clean?
It was satisfactory
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.57.95
May 30, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Carole Menzel xxx.xxx.65.60
February 09, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
November 20, 2011
In late December 2010 a relative was transferred to Allendale for sub acute rehab. At age 86 he was frail and needed care. Their care was very good, but I have a concern about their business practices. I was asked for a $4800.00 deposit,which I paid, to be held in case he moved into their assisted living. Indeed, he did stay in their assisted living side for four days in late December before moving.

In early January I asked for a refund of the approximately $3800.00 due him after paying for the four days, but they refused to do so until his bill for rehab was paid. They stated they knew it was going to be covered by both Medicare and his supplemental policy, but refused to release the money. In addition the money owed them by his supplemental insurance policy was less than what was owed him as a refund. They also refused to refund the amount that they would not have been entitled to regardless of the outstanding balance.

When I said I was filing a complaint with the New Jersey ombudsmen for seniors I was told, ‘Hey, do whatever you want.’ In March an officer from the state did visit the accounting office and they said they would send the check, but it did not arrive until the second week of April.

It is my contention that they had no right to hold on to money that was specifically deposited for something other than his rehab, and it seems illegal for them to hold onto an amount that was greater than what was going to be paid them by the insurance policy. While Allenwood insisted they were allowed to hold onto his money, there was nothing in the contract I signed to indicate that was possible.

I suggest families realize that dealing with an nursing home accounting office is something to be done with great care and close attention.
by Martha Anderson
April 21, 2011
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Map and Directions
85 Harreton Rd, Allendale, NJ 07401