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Altercare of Mentor

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Mentor, OH

HEARTLAND OF MENTOR

Mentor, OH
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Altercare of Mentor
Altercare of Mentor
(3 Reviews)
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9901 Johnnycake Ridge Rd Mentor, OH 44060
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Consumer Feedback

(3 Reviews)
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Environment
3 star average for Environment
Service
4 star average for Service
Expertise
3 star average for Expertise
I first thought they were understaffed but later realized it's the lack of quality leadership to hold all staff accountable. And the lack of good policies that would assure quality care for all residents despite their need level.
by Priscilla xxx.xxx.147.15
April 28, 2015
I came to be with my husband one morning and he was in horrible pain. I went to get the nurse and she told me the third shift never gave him his pain pills. He just had a leg amputated, so you can imagine what kind of pain he was in. I complained about it, and told the girl in the office that was absolutely unexceptable. With that, I took my husband out of there. No apology, no further action on there part.(alter care). Never would I recommend this nursing home.
by Alias xxx.xxx.141.229
August 21, 2014
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.140.202
May 07, 2012
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Map and Directions
9901 Johnnycake Ridge Rd, Mentor, OH 44060