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Ambassador Manor Nursing Center LLC

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Ambassador Manor Nursing Center LLC
Ambassador Manor Nursing Center LLC
(11 Reviews)
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1340 E 61st St Tulsa, OK 74136
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Was this provider's staff friendly?
No, they were rude
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Caregiver to dad xxx.xxx.78.27
February 11, 2014
I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a caregiver or resident complains, and are never willing to resolve the problem. They answer questions to what they think you want to hear. I know that they have a lot of clients here so I understand that they many not remember my name every time. Every time I've called and left a message, I've never heard back. It's extremely annoying. Almost every time I've called they don't even answer. There are things going on here that admin. knows about and does nothing to correct. Ex. aides leaving during their shift and returning to clock out at the end, especially on weekends. The food is tasteless and limited. They give oranges and apples for snacks, but don't peel or offer to peel them. Most residents can't do this, so mainly the snacks are eaten by the staff. Activities here are limited most days. Their A unit (Alzheimer's) is actually a lock down unit with residents that are a flight risk and mental/behavior problems. Many fights have happened there. It is very short staffed all around the building. They are now under investigation by the state and have been fined and denied payment from Medicare/Medicaid for any new residents with the threat of their license being pulled.
by Caregiver to mom xxx.xxx.78.27
December 02, 2013
My aunt was admitted and was not seen by management for three full days. No paper work was provided, nor did my aunt know what was going on. I tried to help, but was unable to find anyone in management who would come and talk with her. When management managed to show up, all she did was blame the owners for making her work load too much to handle.
by Ellen xxx.xxx.36.72
October 05, 2013
Was this provider's office too cold?
No, it was fine
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office easy to locate?
Fairly Easy
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous xxx.xxx.70.52
September 24, 2013
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous xxx.xxx.79.102
August 13, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.167.37
July 06, 2013
by Anonymous xxx.xxx.245.220
November 13, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.140.212
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by gogrannygo xxx.xxx.110.160
July 14, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
September 17, 2011
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Map and Directions
1340 E 61st St, Tulsa, OK 74136