Arden Rehabilitation & Healthcare

Arden Rehabilitation & Healthcare
Arden Rehabilitation & Healthcare 3400 Alta Arden Expy Sacramento, CA 95825
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Would you recommend this nursing home to others?
Absolutely Not
Was the music playing while you waited or during your visit pleasant to you?
No
Did this provider take time with you at your appointment?
Somewhat
Was the provider's staff helpful and knowledgeable?
Somewhat
by Anonymous xxx.xxx.43.195
March 19, 2014
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous xxx.xxx.45.34
June 18, 2013
Would you recommend this nursing home to others?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Mark xxx.xxx.94.249
September 29, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
January 22, 2012
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I got an appointment quickly. I've never had to wait too long. Their office was clean enough, nothing special though. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by VP
March 14, 2011
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