Directory > Providers > Senior Care > Nursing Home > CA > Sylmar > Astoria Nursing and Rehabilitation Center > Reviews

Astoria Nursing and Rehabilitation Center

Nearby

Nursing Homes

LifeHOUSE Maclay Healthcare Center

Sylmar, CA

Mountain View Convalescent

Sylmar, CA

Foothill Health & Rehabilitation Center

Sylmar, CA

Pineridge Care Center

Sylmar, CA
Get Featured on Wellness.com > Learn More
Astoria Nursing and Rehabilitation Center
Astoria Nursing and Rehabilitation Center
(18 Reviews)
> Get Phone Number & Directions
14040 Astoria St Sylmar, CA 91342
Add a Review

Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
I hate this place, my husband were there and they just let him died, he stared to death, granted he had Cancer, but they could have freed his throught a tube.
by Catherine xxx.xxx.242.204
February 12, 2015
Does this provider give unbiased advice?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Brisydde xxx.xxx.246.73
January 15, 2014
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.207.70
October 22, 2013
The cleanliness of this facility and the overall happy atmosphere is enough to show how great Astoria is...not to mention they make the people that walk through their doors feel welcome. My family toured Astoria while looking for a home for my mother, it's safe to say she found her home. :)
by Stephanie xxx.xxx.235.77
March 20, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Not Really
Does this provider welcome questions?
Not at all. They ignored my questions
Did they follow up with you after your appointment?
No, but they said they were going to!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Jj xxx.xxx.79.98
February 15, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider ever postpone your appointment?
Sometimes, a little too often
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider have helpful information available online?
Yes, but its hard to find
by johnson xxx.xxx.24.30
February 11, 2013
Such great staff and services! I've never felt more comfortable in a nursing home.
by Amanda xxx.xxx.188.120
November 29, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's staff friendly?
Yes, they went above and beyond
by KK xxx.xxx.33.107
November 27, 2012
by Anonymous xxx.xxx.140.230
May 25, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.207.39
May 09, 2012
Add a Review
Map and Directions
14040 Astoria St, Sylmar, CA 91342