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Autumn Heights Health Care Center

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Autumn Heights Health Care Center
Autumn Heights Health Care Center
(10 Reviews)
> Get Phone Number & Directions
3131 S Federal Blvd Denver, CO 80236
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
2.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
They seem selective in their care on their clients. One client keeps having someone mocking that client and been in the room longer they talk of moving that client but not the new one. Also crack in the wall allowing drafts. Gives other clients more chances and on things but not all and threatens a few if not done the way they want. Also in appropriate things with other coworkers going on and outside with drugs.
by anon xxx.xxx.159.194
April 17, 2019
The staff helped me to get back home. I am not ready to live in a nursing home and they did everything that they could to help me get strong enough to go home. If I had to live in a nursing home this would be it but since their therapists worked on me I don't
by S.I. xxx.xxx.163.125
August 12, 2014
Did the staff at this senior care facility use excessive foul language?
Yes! It was very unprofessional!
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
by Anne xxx.xxx.247.64
June 06, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Not one bit
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
by Jane xxx.xxx.232.80
May 07, 2014
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Are you going to visit this provider again?
Not if my life depended on it
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by disgusted xxx.xxx.174.254
January 21, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by rc xxx.xxx.128.50
November 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.58.27
July 05, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this provider use excessive foul language?
No
Does this provider offer flexible appointment times?
Yes
Did this nursing home answer all of your questions?
Yes
by Anonymous
February 08, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 20, 2012
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider's staff friendly?
Not Really
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous
November 22, 2011
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Map and Directions
3131 S Federal Blvd, Denver, CO 80236