Avalon Garden Skilled Nursing Facility

Avalon Garden Skilled Nursing Facility
Avalon Garden Skilled Nursing Facility 4359 Taft Ave Saint Louis, MO 63116
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
homelike atmosphere, staff is friendly and caring. Residents appear happy and busy with activities when I visited
by mickey xxx.xxx.254.168
February 24, 2017
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
If I need to, I'll return
Was this senior care facility easy to locate?
Fairly Easy
Did you feel like this provider's office was sufficiently staffed?
Mostly
by Anonymous xxx.xxx.116.137
October 02, 2014
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous xxx.xxx.25.84
September 27, 2014
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility clean?
Yes everything was neat and sterile
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
by anonymous xxx.xxx.102.248
April 15, 2014
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider use current and safe equipment?
Fairly current
by kw xxx.xxx.116.137
January 09, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.183.159
August 17, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.212.99
July 05, 2012
I would never recommend them to anyone. They were terrible. I did not feel safe at all in their care. I definitely had doubts about their qualifications. The one thing I didn't like about this place was that they took a personal call right in front of me during my appointment. It didn't seem to be urgent and they could have waited. My sister has gotten worse and we have to take her food because the food that they serve is slop, and their alternate item is a burger or just soup. It seems that they keep the residents over-medicated. NOT LIKE THE COMMERCIALS THEY SHOW ON TV AT ALL!!!
by STEVE MARTIN
July 06, 2011
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