Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat every client equally?
No, they definitely favor certain clients
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would