Directory > Providers > Senior Care > Nursing Home > VA > Virginia Beach > Bay Pointe Medical & Rehabilitation Centre > Reviews

Bay Pointe Medical & Rehabilitation Centre

Nearby

Nursing Homes

Bay Pointe Medical and Rehabilitation Center

Virginia Beach, VA

Beth Sholom Home of Eastern Virginia

Virginia Beach, VA

Heritage Hall Virginia Beach

Virginia Beach, VA

River Pointe Rehabilitation and Healthcare Center

Virginia Beach, VA
Get Featured on Wellness.com > Learn More
Bay Pointe Medical & Rehabilitation Centre
Bay Pointe Medical & Rehabilitation Centre
(16 Reviews)
> Get Phone Number & Directions
1148 First Colonial Rd Virginia Beach, VA 23454
Add a Review

Consumer Feedback

(16 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
My friend was there only 3 nights bc he was not being cared for so I checked him out early. He was there to receive physical therapy and by night 3,still had no P.T. Night 1, he asked for a cup of water at 7pm and got it at 4 am. He had crucial prescription meds he should of gotten in the morning and by 8 pm at night had only had 1and the staff wasn’t even aware of this mistake which could of cost him his life as he’s very sick with heart and long problems.No communication until I was checking him out early and when we tried to address the problems the staff would not take accountability for the errors made so there was no way to correct the situation. I would not leave my loved one there if and until these and other issues improve greatly.
by Jean xxx.xxx.119.153
May 06, 2022
Was this senior care facility clean?
It could have used some cleaning
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Are you going to visit this senior care facility again?
Not if my life depended on it
by Anonymous
February 22, 2016
My grandfather just had a recent stay at Bay Pointe and it was perfect. The staff really care about their patients. At first we were turned off by the the outdated and run down appearance of the building, but after touring the facility we felt the warmth and love of the staff. The tour was very welcoming. The hospital kept insisting that we take him to their center, but I am so glad that we chose Bay Pointe for his care. Thank you kindred Bay Pointe
by tiffa1981 xxx.xxx.109.66
May 01, 2015
Would you recommend this senior care facility to others?
Absolutely Not
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
Not one bit
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
by PETE xxx.xxx.143.10
April 24, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.253.82
May 13, 2013
I was given a polite greeting when I walked in. It was nice to be acknowledged. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. The office was very easy to locate.Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The rehab department is OUTSTANDING!
by Anonymous xxx.xxx.223.3
May 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Suzanne xxx.xxx.202.190
August 02, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.70.70
May 06, 2012
Does this provider welcome questions?
Not at all. They ignored my questions
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous
February 08, 2012
Would you recommend this nursing home to others?
I Already Have
by Anonymous
January 16, 2012
Add a Review
Map and Directions
1148 First Colonial Rd, Virginia Beach, VA 23454