Bay View Nursing & Rehabilitation Center

Bay View Nursing & Rehabilitation Center
Bay View Nursing & Rehabilitation Center 516 Willow St Alameda, CA 94501
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
very poor care rating has gone down to 1/2 star no department returns calls. on fifth administer
facility is dirty
family member given wrong medication
by giusto xxx.xxx.153.120
November 17, 2015
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.121.193
November 07, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility clean?
It was satisfactory
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
How would you compare this senior care facility to other senior care facilities you have visited?
Fairly Average
Was this senior care facility's staff friendly?
Yes
by Carlos xxx.xxx.157.123
June 01, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider use excessive foul language?
No
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem irritated to be working with you?
No, they were polite
by NKF xxx.xxx.157.38
January 27, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider answer all of your questions?
Some were answered
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous xxx.xxx.58.105
June 20, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.68.249
July 28, 2012
Would you recommend this nursing home to others?
Yes
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider use current and safe equipment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
February 25, 2012
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