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Blue Ridge East

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Blue Ridge East
Blue Ridge East
(2 Reviews)
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3625 N Progress Ave Harrisburg, PA 17110
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Consumer Feedback

(2 Reviews)
Service
2 star average for Service
Expertise
1.5 star average for Expertise
Staff
1.5 star average for Staff
Recommended
2 star average for Recommended
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. They YELLED at my dad for asking for a glass of water. Whenever I have a question, even if it's very basic, they always made me fee as though I was wasting their time. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. I did not feel safe at all in their care - my dad was scared and he never admitted being scared before. I definitely had doubts about their qualifications. They have two cats that live there, I have no idea how that is legal. Do NOT send your loved ones here.
by Keri xxx.xxx.114.168
February 25, 2013
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider's staff friendly?
Not Really
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
December 03, 2011
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Map and Directions
3625 N Progress Ave, Harrisburg, PA 17110