Brentwood Skilled Nursing & Rehabilitation Center

Brentwood Skilled Nursing & Rehabilitation Center
Brentwood Skilled Nursing & Rehabilitation Center 1795 Walnut St Red Bluff, CA 96080
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Recommended
5 star average for Recommended
by Anonymous xxx.xxx.66.160
July 18, 2013
Does this provider treat their staff well?
No, the staff was very mistreated
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Concerned xxx.xxx.35.168
November 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.33.118
August 07, 2012
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous
January 17, 2012
Does this provider promptly return your phone calls?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 19, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
June 08, 2011
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous
May 03, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
May 02, 2011
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