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Brian Center Health & Retirement--Charlotte

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Brian Center Health & Retirement--Charlotte
Brian Center Health & Retirement--Charlotte
(9 Reviews)
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5939 Reddman Rd Charlotte, NC 28212
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
My husband was sent to this facility for rehabilitation after having Trach surgery and placed on a ventilator (his Bi-pap for the trach since he has sleep apnea) at night.
The Brian Center Reps came to see us in the hospital, they told us how they had full time respiratory therapist on staff 24/7.
My husband told me they did not know what they were doing and I thought he was being a little paranoid. The 3rd or 4th night he was there I was still there at bedtime when the "nurse" came in to hook up his vent. She did not know how to connect the O2 to the vent, then she proceeded to inflate the cuff on his trach with his Passy Muir valve on. This STOPS you from breathing period!! She did not know what to do, I had to get her out of the way and remove the valve. There was no respiratory therapist in the building. She called one at home.
Called 911 and got him out of there. Do not let your family or friends go to this place. He also got an awful UTI there, they never cleaned him.
by Alice xxx.xxx.26.255
August 10, 2015
Would you recommend this nursing home to others?
Absolutely Not
Does this provider answer the phone in a reasonable time when you call?
Mostly
Was the provider's staff welcoming to you?
Yes
Did this nursing home answer all of your questions?
Yes
Did this provider seem well-trained and experienced?
Somewhat
by Anonymous xxx.xxx.6.97
February 21, 2014
Were you able to relax during your appointment?
Not really, I was a little uneasy
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous xxx.xxx.190.248
February 20, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider offer flexible appointment times?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by jbrooksws xxx.xxx.146.34
February 12, 2013
I am going to refer everyone I know here. I absolutely love this place. I left with no question unanswered. They were so thorough with their answers and really went above and beyond to ensure I had a great understanding of their nursing home. I plan on telling everyone I know about how fabulous this nursing home is. Its really a place you can trust.
by sarah simpson
February 02, 2012
Good parking.
Large facility
by cec
January 18, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 21, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 27, 2011
Are you going to visit this provider again?
Sure
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider use excessive foul language?
No
by Anonymous
June 25, 2011
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Map and Directions
5939 Reddman Rd, Charlotte, NC 28212