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Doreen Grey, LPN

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Doreen Grey, LPN
Brightwood Center
(6 Reviews)
> Get Phone Number & Directions
131 Russell Ave Follansbee, WV 26037
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
They answered most of my questions but I could have used more information. Their staff is very friendly and professional. I felt like my needs were mostly met, but they didn't make any extra effort. My mother is in this facility and I am not unhappy with the personal care of her at this time, however seeing some other patients in the facility I am concerned about her future needs as her dementia and other health worsens.
by Susie xxx.xxx.75.190
May 11, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by sunshine xxx.xxx.139.20
April 26, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.73.105
March 30, 2012
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They paid close attention to me and all of my questions were answered.
by Betty Quattrocchi
February 14, 2012
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Anonymous
August 01, 2011
Does this provider remember you by name?
No, and they don't make an effort to even try
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
March 16, 2011
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Map and Directions
131 Russell Ave, Follansbee, WV 26037