Britthaven of Tri-Cities

Britthaven of Tri-Cities
Britthaven of Tri-Cities 19101 US 119 N Cumberland, KY 40823
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.83.194
January 05, 2014
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.95.18
February 24, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
Some were answered
Did you experience unnecessary pain during your visit?
No
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
February 06, 2012
Would you refer this provider to a family or friend?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
January 28, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer flexible appointment times?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 19, 2011
They didn't tell me anything about my treatment options. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They've never used foul language. They are always polite and courteous. The only person there that I find rude is Toni the nursing director
by justme
November 20, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider promptly return your phone calls?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 04, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider answer all of your questions?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
May 18, 2011
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