Broadfield Manor Nursing & Convalescent Home

Broadfield Manor Nursing & Convalescent Home
Broadfield Manor Nursing & Convalescent Home 7927 Middle Ridge Rd Madison, OH 44057
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.59.114
August 18, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.167.84
June 07, 2012
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
January 06, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
December 15, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
November 14, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Would you refer this provider to a family or friend?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 12, 2011
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
February 28, 2011
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