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Brooke Grove Rehabilitation & Nursing Center

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Brooke Grove Rehabilitaion And Nursing Center - Admission Information

Sandy Spring, MD

Brooke Grove Foundation

Sandy Spring, MD
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Brooke Grove Rehabilitation & Nursing Center
Brooke Grove Rehabilitation & Nursing Center
(8 Reviews)
> Get Phone Number & Directions
18131 Slade School Rd Sandy Spring, MD 20860
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Recommended
2 star average for Recommended
Value
4.5 star average for Value
Staff
2 star average for Staff
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Are you going to visit this senior care facility again?
Not if my life depended on it
Was this senior care facility clean?
It was satisfactory
Does this provider welcome questions?
No
by Anonymous xxx.xxx.4.66
October 28, 2014
Their facility was kind of gross. I was scared I was going to catch something just from being there. I wouldn't recommend this place to my worst enemy. It was one of the worst experiences of my life. Their staff was somewhat friendly, but they didn't go out of their way to make me feel welcome. I looked around for their business license or credentials, but I didn't see it displayed anywhere. I hope they're qualified. There's no way I'll ever be back to this provider.

Don't leave your elderly there!! It is awful. They put everyone with the crazy, the comatose. No tv, no phone, not even a clock in the rooms. There are patients who run around screaming all day and all night. Some orderly tried to inject me with insulin without even consulting a doctor half an hour after they served me chocolate cake.
by Horrified xxx.xxx.8.57
June 25, 2014
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.18.170
February 16, 2014
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.44.76
July 01, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.12.241
April 12, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.102.19
February 15, 2013
I would not recommend this rehab center. My Dad was there last year - in late 2012. The communication with the family was poor.
The facility looks attractive, but we were more interested in quality care.
My Dad was left unattended after PT when he was badly in need of oxygen.
He was left unattended again when brought to the bathroom - where he had an emergency - even though he was not mobile alone. Some of the staff are pleasant people. Maybe they are understaffed or poorly managed.
by Christy xxx.xxx.219.42
February 15, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.74.162
January 28, 2013
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Map and Directions
18131 Slade School Rd, Sandy Spring, MD 20860