Brookmont Health Care Center

Brookmont Health Care Center
Brookmont Health Care Center PO Box 50 Effort, PA 18330
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Consumer Feedback

(15 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
My late husband was there Oct-Nov 2023, til he died there. Medicare only pays for 20 days , so I wanted to take him home to avoid extra charges. The administrator convinced me to allow him to stay longer , that they would waiver the $200 a day until he was ready to go home. He died and I got billed for the charges. They lied and charged me for the stay. Also said they would put a lien on my home if I didnt't pay the bill $2600.
by AngryCat xxx.xxx.138.153
February 09, 2024
First off the place was disgusting. It smelt bad and had an eerie feeling. Not welcoming at all. The location is strange and not convenient at all. None of my questions were answered. I'm surprised the DOH hasn't shut it down just by the looks of it. I feel bad for the residents...
by Dee Shizuoka xxx.xxx.234.91
July 08, 2014
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Does this provider have helpful information available online?
Yes, but very little
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.206.154
August 10, 2013
Did this provider have reasonable prices?
They were decent, but not very affordable
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Is this business in a safe neighborhood?
No, I didn't feel safe
by Anonymous xxx.xxx.206.154
June 25, 2013
by Anonymous xxx.xxx.207.125
November 13, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.19.190
August 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.43.151
June 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.164.56
June 01, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Alias xxx.xxx.83.156
March 27, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you leave the office feeling satisfied with your visit?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
December 18, 2011
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