Bryan County Health & Rehabilitation Center

Bryan County Health & Rehabilitation Center
Bryan County Health & Rehabilitation Center 127 Carter St Richmond Hill, GA 31324
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
The staff and administration have a big job and an important calling in caring for the very special residents at the BCHRC. They take their job seriously and make a genuine effort everyday to get it right! I can only say good things about this facility and the people who work there.
by Kathy xxx.xxx.46.225
November 16, 2014
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.215.214
August 20, 2014
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.224.145
June 03, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
How would you compare this senior care facility to other senior care facilities you have visited?
There is no comparison!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.50.142
May 29, 2014
There are really no words to describe how wonderful this family is, yes I said family. My Mother Isabelletta Carter was a family member there for 7 years. My Mom went to the hospital 02/12/2014, and from that visit Hospice was called in , when I asked my MOm if she wanted to go back home which the home she had known for 7 years she as sick as she was gave me a great big smile and said yes. As I spent the next several days around the clock there with my Mom before she passed away on 02/22/2014 I totally understood why she wanted to go home. I can not say enough about the gentleness and the out pouring of love that surrouned us here. Everyday someone was coming in to tell me stories of my MOm and how much they loved her. I was so amazed as I have told every one I really felt like I owned the place. Everyday I was brought a tray any and every thing they could do to make me and my family as comfortable given the sistuation. We lauhed, we cried I love Bryan County Rehabilitation center and everyone that I meet. I can not say enough about them. As hard as it was to loose my Mother Dana and his staff showed so much love and compassion.Thank You , Thank You from the bottom of my heart, for taking such good care of my Mom these past 7 years and even more for helping me and my family with her during her departure to be with my dad and others that was waiting for her in heaven. Youguys will always have a very special place in my heart. Love Treena
by Treena Williams xxx.xxx.79.18
February 27, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this nursing home to others?
Yes
Did this provider have reasonable prices?
Absolutely!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Jonesha miller xxx.xxx.21.126
February 13, 2014
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous xxx.xxx.8.187
September 25, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous xxx.xxx.175.4
September 03, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you experience unnecessary pain during your visit?
No
Would you recommend this nursing home to others?
Yes
by Angie xxx.xxx.162.47
August 30, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was the waiting area spacious?
Yes
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.189.252
March 08, 2013
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