C.C. Young

C.C. Young
C.C. Young 4847 West Lawther Drive Dallas, TX 75214
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
The skilled nursing and long term care in the Lawther West building is a detestable nightmare. My Mother had 3 falls during the first 2 weeks of arriving on the 3rd floor.
The facility is short staffed and staff, doctors, and leadership are underqualified. They have very little compassion, customer service, or professionalism towards the patients and their needs or family concerns.
We are grateful for the selective caregivers and our availability to be present everyday. For this is how we confirmed all the wrong doing, incorrect medication, etc. This was not mere observation, but our terrible reality that we wish on no one else.
We thankfully by God's sovereign mercy were able to move my Mother. We learned that your loved one is better off at a Residential Home Care or with trusted caregivers at home.
by HBO xxx.xxx.92.115
December 28, 2017
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.21.70
April 25, 2013
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to make an appointment with this provider?
Yes
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.109.50
March 09, 2013
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.109.50
January 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by trig xxx.xxx.181.81
June 29, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too cold?
No, it was fine
by Anonymous
September 29, 2011
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