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Californian Pasadena--Skilled Nursing Facility

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Californian Pasadena--Skilled Nursing Facility
Californian Pasadena--Skilled Nursing Facility
(3 Reviews)
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120 Bellefontaine Pasadena, CA 91105
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Consumer Feedback

(3 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many, and that attention was not consistent among staff members. I had real problems arranging appointments for specialists and medical tests, while I was there. This problem was exacerbated by the removal of the phone in my room. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them of doctors' instructions and tests needed. Even then, often, I was ignored. I might refer family or friends, but would strongly caution them of the weaknesses.
by JCB xxx.xxx.51.193
October 10, 2013
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.160.234
October 08, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
May 11, 2011
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Map and Directions
120 Bellefontaine, Pasadena, CA 91105