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Cardinal Health Center

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Cardinal Health Center
Cardinal Health Center
(8 Reviews)
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931 N Aspen St Lincolnton, NC 28092
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
so far, I am very disappointed and un-impressed. My mother is there for nursing care. We have walked in and found a dirty diaper beside her pillow on the bed. She cannot feed herself, yet was taken to the dining hall and put in front of a plate with scrambled eggs and what looked like day old oatmeal. She is legally blind, also. We found her with scrambled egg under her fingernails as if she had tried to feed herself. Also, her bed table is often pushed to the wall where it is in-accesable to her. She should be able to get a drink or a snack whenever she wants. Putting her on waiting lists at other facilities today!
by startowngirl xxx.xxx.218.16
May 18, 2015
Upside:

Caring, kind, compassionate nurses and CNA's who are terribly overworked. Many worked 16 hour shifts which left me to wonder how sharp their minds could be after passing out meds that many hours. Overall the staff was very kind and helpful. Physical Therapy staff was the best....great to work with considering they had barely adequate room and equipment. I felt the Social worker was often rude and did not have the patient's interest at heart.

Downside:

Outdated facility, Not as clean as it should be. The first night I was there, I shared a bathroom with 3 women and the waste basket was full to overflowing w/ urine soaked diapers. My bathroom didn't get cleaned for 5 days in a row once. I understand that a new maintenance manager was hired and was making progress in cleanliness.

Showers smelled of mold and the straps on the seats actually had mold on them.

Food was marginal with no creativity and often no taste. One meal was a bologna sandwich on white bread. No one expects gourmet food at a rest home, but food was about a D+. Never had fresh fruit or veggies except once in a while a handful of lettuce in a dish.

If you are going for rehab, beware there is not a separate hall or area for rehab patients. The rooms across the hall and beside me had rest home patients screaming, crying, chanting, singing all the time. I would never go there for rehab again. Fighting to get well with rest home patients surrounding you was difficult and depressing. Couldn't sleep for the noise. It looked like there was a hall and one shower that could be made over for rehab exclusively, but it wasn't done. If this facility wants more rehab people, they need to step it up a whole lot.
by LM xxx.xxx.224.20
December 09, 2014
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.98.46
January 06, 2014
Was this provider's office too cold?
No, it was fine
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous xxx.xxx.167.16
July 13, 2013
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.187.13
January 10, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.22.100
April 24, 2012
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I left with no question unanswered. They were so thorough with their answers and really went above and beyond to ensure I had a great understanding of their nursing home.
by nancy
December 19, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous
April 20, 2011
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Map and Directions
931 N Aspen St, Lincolnton, NC 28092