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Casa De Oro Care Center

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Casa De Oro Care Center
Casa De Oro Care Center
(10 Reviews)
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1005 Hill Rd Las Cruces, NM 88005
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this senior care facility use current and safe equipment?
Fairly Current
Was this senior care facility's staff friendly?
Yes
How would you compare this senior care facility to other senior care facilities you have visited?
Fairly Average
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
by Anonymous xxx.xxx.118.126
June 17, 2014
Was this senior care facility clean?
Yes everything was neat and sterile
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you refer a friend or family member to this senior care facility?
Yes
by Anonymous xxx.xxx.140.1
May 12, 2014
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.133.18
October 07, 2013
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous xxx.xxx.187.113
January 22, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.162.10
August 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.131.210
April 24, 2012
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I got an appointment quickly. I've never had to wait too long. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Sharon
December 08, 2011
Does this provider give unbiased advice?
Yes
Does this provider offer flexible appointment times?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were you able to relax during your appointment?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
October 03, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I've already told my friends and family about the fantastic experience I had there. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Chris
June 02, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
Are you going to visit this provider again?
If I need to, I'll return
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
March 28, 2011
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Map and Directions
1005 Hill Rd, Las Cruces, NM 88005