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Century Oak Care Center

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Century Oak Care Center
Century Oak Care Center
(8 Reviews)
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7250 Old Oak Blvd Middleburg Heights, OH 44130
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Staff
3 star average for Staff
It is beautiful inside. Director of Nursing is very friendly, caring, and knowledgeable. Executive Director is also friendly, knowledgeable, and caring. COCC has a very clean, calm, and warm environment. I love the fact that they have help for STNA's and interns for other disciplines. It really enhances each resident's quality of care. Thumbs up COCC!
by Jenaa Curtis xxx.xxx.29.87
April 02, 2015
Was this senior care facility easy to locate?
Fairly Easy
Would you recommend this senior care facility to others?
Absolutely Not
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
by Smith Jones xxx.xxx.42.210
August 26, 2014
Was this senior care facility clean?
It was satisfactory
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes
Is this provider easy to reach in an emergency?
Not really
by Anonymous xxx.xxx.202.90
July 17, 2014
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
How would you compare this senior care facility to other senior care facilities you have visited?
There is no comparison!
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.39.216
May 11, 2014
Does this provider give unbiased advice?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by sarah xxx.xxx.73.192
July 22, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider answer all of your questions?
Some were answered
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.202.90
July 04, 2013
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous xxx.xxx.150.18
November 26, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous xxx.xxx.73.136
October 04, 2012
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Map and Directions
7250 Old Oak Blvd, Middleburg Heights, OH 44130