Cherrydale Health & Rehabilitation Center

Cherrydale Health & Rehabilitation Center
Cherrydale Health & Rehabilitation Center 3710 Lee Highway Arlington, VA 22207
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Terrible facility. Understaffed. Lazy staff. Witchy CNA on 5th floor named Tammy with rough angry attitude. Roaches on the 3rd and 4th floor bathrooms. 45 min or more waits after pressing call button.
by Visiting Family xxx.xxx.150.118
September 03, 2015
DO NOT use this facility. They should have their license removed. The room was not ready when my mother arrived. The floors were sticky. The elevator smelled of urine. An elderly woman had sunk down into her neck brace right there in the reception area and she could not breath or help herself and none of the staff noticed. An ambulance attendant that was leaving the facility noticed her. They put a diaper on my mother as soon as she arrived. That was not necessary, my mother has control, she just needs assistance walking. That night my mother buzzed for assistance to go to the bathroom. No on came. All night. My mother got up and made her way to the toilet by herself. They expect the patients to lay in their excrement all night. The next morning they delivered her breakfast while she was in PT. Her breakfast was cold and rubbery. The lid did not fit over the plate properly and flies were on her food. Then they gave her the wrong medication. Twice. Good thing my mom caught the mistake before taking the meds. If she had not known what her meds looked like she would have taken the meds for the patient in the next bed. All of this happened in less than 24 hrs. I had her moved immediately.
by jvl xxx.xxx.229.162
July 13, 2015
An old family friend wassent there after a hospital stay. There was a MOUSE in his room when I visited yesterday. The place is shabby and depressing. My husband has visited several times and has not found the attendants helpful.When our friend didn't want to eat his dinner my husband had to suggest that maybe he could have some yogurt. The patient has cognitive loss from a stroke so needs patience to be understood. Needs not to be ignored. Cant' wait until he can be dismissed. Lots of old disabled people just sitting around.
by motzof4 xxx.xxx.72.194
February 17, 2015
First.. its strange that this site writes the add for me. ?!

My father was recently transferred here. Horrible care and staff is unprofessional. Not recommended at all.
by Laura xxx.xxx.252.232
March 06, 2014
Was the background music pleasant while you were in the waiting room?
Yes
Does the provider's staff maintain a professional appearance?
Mostly yes
by Anonymous xxx.xxx.89.234
March 06, 2014
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.251.155
October 01, 2013
Does this provider give unbiased advice?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you recommend this nursing home to others?
I Already Have
Would you refer this provider to a family or friend?
Yes
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous xxx.xxx.10.33
September 13, 2013
Clean, professional, and very persistent in getting me to understand my medicines and do my work outs. I couldn't have asked for any more.
by George xxx.xxx.175.251
September 04, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were you able to relax during your appointment?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.102.222
April 20, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.175.251
April 15, 2013
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