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Christopher East Health Care Facility

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Christopher East Health Care Facility
Christopher East Health Care Facility
(20 Reviews)
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4200 Browns Ln Louisville, KY 40220
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
February 23, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 28, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
December 29, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 05, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 29, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
November 22, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 16, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous
November 06, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
October 26, 2011
CAN'T EVER GET TO TALK TO ANYONE AND GET INFORMATION. ONE NUMBER
AND MOST THE TIME NO ONE ANSWERS THE PHONE.
WAS GIVEN CARE OF RELITIVE AND RECEIVED A BILL BEFORE ANY OTHER PAPERS.
CALLED BILLING AND AFTER A WEEK HAVE NOT HAD ANYTHING STRAIGHTEN OUT YET! NO ONE SEEMS TO KNOW WHAT THE OTHER IS DOING, EVERYONE
HAS A DIFFERENT STORY.
by SUSAN
August 01, 2011
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Map and Directions
4200 Browns Ln, Louisville, KY 40220