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Margie Weaver, Director of Marketing

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Margie Weaver, Director of Marketing
Citizens Care and Rehabilitation Center
(9 Reviews)
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1900 Rosemont Ave Frederick, MD 21702
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
My mom has been a resident now for almost 4 years, and this place has just been going down hill in the past two! Yes, the staff are mostly friendly, but the level of care is rapidly declining. Somehow, mom was able to fall and break both femurs this spring, which almost killed her! They call me for small things, and don't when it's something major sometimes. Mom was recently taken to Baltimore for a follow up appointment, I was never notified that she was even going out of the facility! The last two weekends that I visited, her whit board hadn't been updated for 4, to 5 days.. this tells mom who she has for the day, as well as me! Yesterday, mom's nurse call button was wrapped around the bedrail so tightly, that I couldn't even pull it as far as mom's shoulder, and was on the floor. Mom recently got pinned between the bed, and food tray, causing major bruising. I found that her bed controller wiring was bare, and was touching the metal of the bed!! the staff has to see this on a daily basis, and has done nothing about it. this could have shocked her, or caused the bed to move on its own, causing more injuries! They also don't follow diabetic menu's, they had a root beer float party, and served mom regular soda and ice cream last week, and her sugar level hit over 550! Pleas, if you must put a loved one in this place, make sure you visit frequently, and at different days and times!
by Sparky xxx.xxx.66.2
October 07, 2019
Went there to visit a friend and I over heard a nursing assistant verbally abusing a resident. My friend is on the 3rd floor and I noticed that the nursing assistant name was Venice and this isn't the first time that I have seen it being done. I informed the family of this matter
by Anonymous xxx.xxx.128.129
July 17, 2017
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Are you going to visit this provider again?
If I need to, I'll return
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.92.38
January 13, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by royalert xxx.xxx.107.247
August 28, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.141.32
August 04, 2012
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.52.198
April 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.216.17
April 09, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous
August 22, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 20, 2011
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Map and Directions
1900 Rosemont Ave, Frederick, MD 21702