Clapp's Nursing Center Inc

Clapp's Nursing Center Inc
Clapp's Nursing Center Inc 4558 Pleasant Garden Rd, Box 249 Pleasant Garden, NC 27313
Add a Review

Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.249.50
November 13, 2014
Did this provider show attention to detail?
Absolutely
Did this nursing home answer all of your questions?
Yes
Was this provider's office clean?
Totally yes
Would you recommend this nursing home to others?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.146.239
February 19, 2014
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.6.61
June 24, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.121.252
June 11, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.98.59
January 15, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider use excessive foul language?
No
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.248.102
January 14, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.183.47
June 20, 2012
I must say as a worker that has worked at this facility I will not send my family member to this facility. Yes, it is a nice place inside but, the administration is so rude and don't care about anyone but themselves. The residents pay an arm and leg for those rooms and don't have anything but a twin bed, night stand, 2 drawers, and a little closet. It is a rip off on how much this place it making and not paying their care givers anything. All of the residents hard earned money is given to this facility and sometimes they even give up their homes to the facility. This facility does not have the properly number of staff to care for the residents and most of the residents are not taken care of because they have so many. Please talk to all the workers other than the social workers because it not what it seems.
by Alias
September 09, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Would you recommend this nursing home to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 19, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider rush your appointment?
No
by Anonymous
August 05, 2011
Add a Review