Claridge House Nursing & Rehabilitation Center

Claridge House Nursing & Rehabilitation Center
Claridge House Nursing & Rehabilitation Center 13900 NE 3rd Ct North Miami, FL 33161
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.184.24
September 23, 2014
German roach infested. Building in disrepair. Bathroom very dirty. The place smells of urine and worse. The large majority of the staff lacks compassion and are very unprofessional and poorly trained. I believe there is a strong element of laziness combined with serious under staffing (I guess to maximize profits). The family who owns this facility, and lies about what a fine facility it is, are a disgrace to humanity, They leave the poor souls in their care sitting in wheelchairs all day without making any attempt at moving them so they can exercise a bit. They DO NOT give them water so they won't have to change diapers and help them go to the bathroom. They forget to give medication. They blatantly lie about their service on their website. Really, if you care about your family member DO NOT SEND THEM THERE. I would give this review a ZERO if this site let me. INHUMAN TREATMENT of weak and elderly. SHAME ON YOU.
by Lou xxx.xxx.237.166
April 16, 2014
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider rush your appointment?
Not too much, but somewhat
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.61.244
April 18, 2013
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did they follow up with you after your appointment?
Yes.
Was this provider's office too cold?
No, it was fine
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.227.213
January 14, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider promptly return your phone calls?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by gyggy xxx.xxx.254.158
January 08, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Are you going to visit this provider again?
Not if my life depended on it
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous
January 09, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
May 25, 2011
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