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Country Villa Westwood Convalescent Center

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Country Villa Westwood Convalescent Center
Country Villa Westwood Convalescent Center
(14 Reviews)
> Get Phone Number & Directions
12121 Santa Monica Blvd Los Angeles, CA 90025
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Consumer Feedback

(14 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this senior care facility's staff friendly?
Yes
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.25.11
August 25, 2014
CNA's did there best to take care of there patients. they where under staffed at night, some night's CNA had 18 patients each and had to cover other's for breaks and lunch. Not run very safely. at times a RN was not on staff in the late hours of the night. would not recommend this place. also facility air conditioning service did not always work or just not turned on. Senior staff and director care's more about dollars the patient care.
by Lori Williams xxx.xxx.100.2
August 06, 2014
Was this provider helpful about using your insurance coverage?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.193.248
March 09, 2014
Was the noise level reasonable in this provider's office?
Peaceful
Was the provider's staff welcoming to you?
Somewhat
Did this provider show attention to detail?
Definitely not
Did this provider give the impression that they cared about your concerns?
Not really
Were handicap accommodations well done?
Mostly
by Anonymous xxx.xxx.156.179
February 27, 2014
Did a staff member acknowledge or greet you when you entered?
Briefly
Did this nursing home answer all of your questions?
Some were answered
Would you recommend this nursing home to others?
No
Does this provider welcome questions?
Not really
Did this provider give the impression that they cared about your concerns?
Not really
by Anonymous xxx.xxx.202.96
February 26, 2014
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.194.211
August 22, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.10.196
May 20, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.243.151
October 24, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.209.175
May 01, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
December 07, 2011
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Map and Directions
12121 Santa Monica Blvd, Los Angeles, CA 90025