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Dumont Masonic Home

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Dumont Masonic Home
Dumont Masonic Home
(9 Reviews)
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676 Pelham Rd New Rochelle, NY 10805
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.136.64
December 03, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.242.4
April 29, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was the waiting area spacious?
Yes, extremely spacious
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.242.4
November 30, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.242.4
October 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.16.144
August 26, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I am going to refer everyone I know here. I absolutely love this place. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They always make sure to return my phone call as soon as possible. They've never left me waiting. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Sam Stewart
February 22, 2012
Would you recommend this nursing home to others?
Absolutely Not
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Anonymous
August 17, 2011
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
August 03, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
March 03, 2011
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Map and Directions
676 Pelham Rd, New Rochelle, NY 10805