El Rancho Vista Health Care Center

El Rancho Vista Health Care Center
El Rancho Vista Health Care Center 8925 Mines Ave Pico Rivera, CA 90660
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Was this senior care facility clean?
It was satisfactory
How would you compare this senior care facility to other senior care facilities you have visited?
Fairly Average
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.8.254
October 10, 2014
Was this senior care facility clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.45.200
June 30, 2014
by Anonymous xxx.xxx.194.173
June 13, 2013
by Anonymous xxx.xxx.194.173
June 13, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider prominently display their diplomas or business license?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.134.175
February 08, 2013
The social worker ignored my questions and made facial gestures as if i was taking up her time, my appointment seemed rushed and our concerns were never addressed. Their staff was friendly. I felt like my needs were mostly met, but they didn't make any extra effort.
by A.Lopez xxx.xxx.14.250
May 26, 2012
They paid close attention to me and all of my questions were answered by the admission lady, she was welcoming and very informative. The staff are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. very clean facility.
by ROGER HOOPER xxx.xxx.14.250
April 23, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
February 26, 2012
They were late a few times to my appointments. I wish they had made more of an effort to be on time. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it.
by Mr. X
August 19, 2011
Was this provider's office too cold?
No, it was fine
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
July 21, 2011
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