Elm Manor Nursing Home

Elm Manor Nursing Home
Elm Manor Nursing Home 210 North Main St Canandaigua, NY 14424
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.155.10
March 06, 2013
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
Aids were great especially Kathleen. Nursing staff was snotty and the food was horrible. It was so hot in there we could not breath. The rooms are like small cubby holes. Its noisy and you get no privacy at all. It was really stressful. When I asked to have my roommate changed they made it sound like it was my fault. This place is a hole, beware!
by Dahlia xxx.xxx.163.28
May 18, 2012
we felt special and respected, and were very sympathetic to our situation. I was very impressed with how conveniently located this business was and on a charming main street. It was easy to find. They make an effort to make our family feel attended to. They listen to all questions or we have.
by daughter in law
February 19, 2012
Was this provider's staff friendly?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
October 31, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
March 07, 2011
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