Family Heritage Care Center

Family Heritage Care Center
Family Heritage Care Center 1311 Tyler St Black River Falls, WI 54615
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes
Was this senior care facility clean?
Yes everything was neat and sterile
Would you recommend this senior care facility to others?
Yes
Did this senior care facility use current and safe equipment?
Yes
by virginia somers xxx.xxx.153.154
June 02, 2014
Was this provider's staff friendly?
No, they were rude
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Pissed Off xxx.xxx.75.45
January 20, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.176.39
July 04, 2012
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. The office was very easy to locate. I didn't have any trouble finding it at all. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by marion
February 13, 2012
Was this provider's staff friendly?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
March 21, 2011
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