Directory > Providers > Senior Care > Nursing Home > IL > Centralia > Fireside House of Centralia > Reviews

Fireside House of Centralia

Nearby

Nursing Homes

Centralia Friendship House

Centralia, IL

Centralia Manor

Centralia, IL

Brookside Manor

Centralia, IL

Brookside Manor Inc

Centralia, IL
Get Featured on Wellness.com > Learn More
Fireside House of Centralia
Fireside House of Centralia
(7 Reviews)
> Get Phone Number & Directions
1030 Martin Luther King Dr Centralia, IL 62801
Add a Review

Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Was the waiting area spacious?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.48.30
October 25, 2013
The staff let my relative eat two pieces of cake for lunch, they was rushed the the E.R. with blood sugar over 400 (their sugar is normally 150-200) They were severely dehydrated. My relative is a stroke victim and needs assistance in eating and can barely see so they have no choice to eat but what they give them. They have sleep apnea and the staff does not put the mask on them at night. They left my relative on the bed pan for over 3hrs!!!! the bed pan was full of feces and caused an opened rash on their bottom. They had sat a used bed pan on their bed table where my relatives eats at! It may look decent but you need to pay close attention to details. A few staff members even said they would not put their families in there!
by Julia xxx.xxx.189.1
March 25, 2012
Was the waiting area spacious?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you going to visit this provider again?
Without a doubt!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
February 08, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
February 05, 2012
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. If you're looking for a dependable and trustworthy nursing home, look no further. I would recommend them to anyone I know. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Jonathan Minor
December 08, 2011
I was very uncomfortable with the amount of foul language they used. I wish they had been more professional. They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude.
by ben
October 14, 2011
Was the waiting area spacious?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
June 13, 2011
Add a Review
Map and Directions
1030 Martin Luther King Dr, Centralia, IL 62801