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Fleur Heights Care Center

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Fleur Heights Care Center
Fleur Heights Care Center
(9 Reviews)
> Get Phone Number & Directions
4911 SW 19th St Des Moines, IA 50325
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
3 star average for Value
I have had numerous rehabilational stay at this facility now & have found the staff, patients & all involved with & residing in the most caring, dedicated, friendly, loving, effective & efficient people I have met. The elder are blessed to have such folk as these. A special hats off to the PT, OT & food staff.
by Jackie xxx.xxx.78.80
April 02, 2015
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Was this senior care facility clean?
It was satisfactory
Did this provider show attention to detail?
Sometimes
by just a number xxx.xxx.237.51
May 02, 2014
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Are you going to visit this provider again?
Not if my life depended on it
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.42.248
January 29, 2014
Was this provider's staff friendly?
Friendly Enough
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this nursing home to others?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.136.83
January 27, 2014
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Was this provider's staff friendly?
No, they were rude
Are you going to visit this provider again?
Not if my life depended on it
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
by Anonymous xxx.xxx.147.149
September 04, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office too cold?
No, it was fine
Was this provider's office clean?
Yes everything was neat and sterile
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Jessica xxx.xxx.1.62
August 22, 2013
i have an aunt who works here and she does a good job of communicating with all of her patients
by Amber xxx.xxx.80.84
December 06, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
by Anonymous
August 05, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 22, 2011
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Map and Directions
4911 SW 19th St, Des Moines, IA 50325