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Franklin Woods Genesis ElderCare

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Franklin Woods Genesis ElderCare
Franklin Woods Genesis ElderCare
(16 Reviews)
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9200 Franklin Square Dr Baltimore, MD 21237
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.106.106
October 05, 2014
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.250.33
May 12, 2014
Does this provider maintain a professional appearance?
Absolutely
by Anonymous xxx.xxx.204.124
March 21, 2014
Was the waiting area spacious?
No, but I can always find a seat
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider use excessive foul language?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous xxx.xxx.174.41
May 09, 2013
Would you refer this provider to a family or friend?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.184.105
October 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.176.77
August 09, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.204.133
August 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.32.5
July 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.97.144
June 15, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.7.49
March 21, 2012
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Map and Directions
9200 Franklin Square Dr, Baltimore, MD 21237