Glen Oaks Long Term Care Campus

Glen Oaks Long Term Care Campus
Glen Oaks Long Term Care Campus 100 Glen Oaks Dr New London, MN 56273
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I understand that they are busy, but when a resident has there call light on for more than 10 minutes, you need to HELP THEM! If you are there with a broken leg, you better learn to get up and go by yourself...Staff will not help you. They do not do therapy when they say you will do it. They will not ask if you want to do activities. They were barely helpful at all. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy.
by ANONYMOUS xxx.xxx.140.236
March 25, 2014
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.189.110
January 17, 2014
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.56.94
September 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.105.211
April 17, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 29, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
August 03, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Becky Arvila
July 29, 2011
Would you recommend this provider to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
March 22, 2011
Was this provider friendly?
Polite Enough
by Anonymous
March 21, 2011
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