Golden Years Rest Home

Golden Years Rest Home
Golden Years Rest Home HC 80, Box 25 Lackey, KY 41643
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
1.5 star average for Expertise
Staff
3 star average for Staff
Recommended
1.5 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
Not one bit
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
Are you going to visit this senior care facility again?
Not if my life depended on it
by Anonymous xxx.xxx.163.124
October 27, 2014
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Would you recommend this nursing home to others?
Absolutely Not
Is this provider's business conveniently located?
Not at all, its out in the boondocks
by Anonymous xxx.xxx.230.178
May 30, 2013
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Was this provider's office clean?
No, I didn't feel comfortable at all
by Anonymous xxx.xxx.136.167
February 09, 2013
Would you recommend this nursing home to others?
Absolutely Not
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.157.239
December 01, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
February 07, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 08, 2011
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