Good Samaritan Nursing Home

Good Samaritan Nursing Home
Good Samaritan Nursing Home 32900 Detroit Rd Avon, OH 44011
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous xxx.xxx.235.47
October 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.237.205
April 29, 2013
Was this provider's office too cold?
Yes, I was starting to get numb
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
by Anonymous xxx.xxx.163.235
April 14, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was the waiting area spacious?
Yes, extremely spacious
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.234.186
April 05, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
by TOM xxx.xxx.205.21
February 18, 2013
My mother has been here for a short stay of rehabilitation. During this time she has made many friends. Her life outlook as improved and she sees a path of going back home. Nicole works hard with mom everyday and assures her of the progress she is making. Thanks to the great team that is doing more than improving mom's health, they are improving her quality of life! God Bless Good Samaritan, you guys are the best!
by William xxx.xxx.251.2
October 12, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office too loud?
No, it wasn't too loud
Was it easy to make an appointment with this provider?
Yes
by joey xxx.xxx.251.2
October 10, 2012
They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. Their staff was not friendly at all, I didn't feel welcome there. Charged for theraphy that was not given. Kept my Mom on sleeping pills. Not very friendly.

Debbie




























by Debbie
June 07, 2011
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