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Gowanda Nursing Home

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Gowanda Nursing Home
Gowanda Nursing Home
(12 Reviews)
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100 Miller St Gowanda, NY 14070
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
4 star average for Recommended
Value
3 star average for Value
Staff
4 star average for Staff
understaffed....on cell phones.....pay no attention to patients...have to go find someone to help your loved one...let my brother die because no one paid attention to his symptoms...asked head of admissions what happened to my brother she didn't know but would have the nurse on duty that day call me..never heard a thing!
by pissed xxx.xxx.250.155
June 05, 2019
I was a pacient in your faciliaty and I am very happy with your service and healthcare you took care of me and taught me how to walk again and breath again so please know that if I had tyo do it again I would want to be there again GERARD P.ROTE (room 319)
by gerard rote xxx.xxx.46.175
June 04, 2019
Would you refer a friend or family member to this senior care facility?
Yes
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.129.103
April 27, 2014
Did this provider show attention to detail?
No
Would you recommend this nursing home to others?
No
Was this provider's office clean?
Not really
Does this provider maintain a professional appearance?
Somewhat
Did you feel that your visit with the provider was time well spent?
Not really
by Anonymous xxx.xxx.40.241
February 26, 2014
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Did you feel safe in this provider's care?
No, I was scared
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous xxx.xxx.114.109
October 15, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.36.175
June 05, 2013
I know someone who visited someone there and said if she could, she would fire all the CNA's. She also states that there are patients who ask for help, ringing their buzzer, and get no help. Same as previous writer stated - it's true. She saw patients sitting in their urine and feces also, for lengthy amounts of time. Terrible. She said that no one really cares and that she would never allow a family member to go there. How terribly sad. My advice is, if you have a loved one stay at ANY nursing home, make your presence known. Show up at odd times on different days. Funny how these places smell nice on the holidays. Take phone videos if you see something, tell the social worker, not an employee, if you need to report something. It is known that the aides take the buzzers away from patients who ring them too much or can't speak up for themselves, sometimes purposely placing them out of reach. My heart is breaking for some of these patients, especially the ones who have no family to visit, or no voice. Those are the ones mostly ignored. No way in hell. I am sure there must be some good caregivers there, but this is what we saw.
by Disgusted xxx.xxx.225.112
April 04, 2013
This is by far one of the worst nursing homes you could place a loved one into as my family has come to find out. When you enter this building you can smell urine everywhere, even in the main lobby. If you enter ANY nursing home and can smell urine, please run the other way. It's a sign of the lack of cleanliness. Elderly are left sitting in their urine and feces soaked diapers for hours until they develop rashes and UTIs. I have seen multiple patients asking for help or ringing the buzzer to only be told by a nurse or attendant "Wait a minute, I will be right with you..." and they still haven't been helped 40 minutes later. Medicine should be administered at specific times or on a specific schedule to ensure accuracy but isn't. Patients have to be woken up at 10 or 11 pm (if they can be woken up) to take their meds. The nurses will hound you constantly to sign a DNR for your loved one even when it isn't any of their business and should be your family's and loved ones choice. They will take patients out of their rooms and leave them in chairs in the lobby or general seating areas for hours on end and not help them back to their rooms until well after 8 or 9 pm. Certain people in management are entirely unprofessional and will act condescendingly towards family. I highly highly suggest that before anyone comes here to stay, they should visit and actually talk to the residents.
by Advocate xxx.xxx.31.138
January 18, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.57.241
July 16, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.18.8
July 12, 2012
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Map and Directions
100 Miller St, Gowanda, NY 14070