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Grande Pointe

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Grande Pointe
Grande Pointe
(27 Reviews)
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3 Merrit Dr Richmond Heights, OH 44143
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Consumer Feedback

(27 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous
January 09, 2012
Was this provider's office clean?
No, I didn't feel comfortable at all
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous
December 07, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you experience unnecessary pain during your visit?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 18, 2011
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous
August 18, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 22, 2011
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 08, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by va. p
February 25, 2011
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Map and Directions
3 Merrit Dr, Richmond Heights, OH 44143