Green Oaks Nursing Home

Green Oaks Nursing Home
Green Oaks Nursing Home 500 Valle Vista Rd Athens, TX 75751
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.116.228
September 24, 2014
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.0.27
April 29, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.74.204
August 17, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. green oaks is a very nice place .you cant make everyone happy all the time but they do try. long term care is hard on everyone but more so for the family. i would take anyone of my family to green oaks nursing home
by a friend xxx.xxx.57.29
April 26, 2012
Did this provider answer all of your questions?
Some were answered
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
January 11, 2012
Their staff was not friendly at all, I didn't feel welcome there. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. The restrooms here are not clean. I would advise going before you leave the house. Not to mention a nurse aid that worked there kept calling my Gma gay and my Gma is far from gay! Also the billing lady is rude, the nurses were always in their own world not worried about the patients... I would say do not put any one you love in here for rehab or permanently or even a friend they are the worst ever!
by Nanasgirl
September 29, 2011
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