Green Valley Health Care & Rehabilitation Center

Green Valley Health Care & Rehabilitation Center
Green Valley Health Care & Rehabilitation Center 1206 11th St Carrollton, KY 41008
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
We are highly suspicious of physical abuse to my father at this facility. Several workers at that facility reported to family members that some of the aids were really "mean" to my father. They fear losing their jobs if they reported anyone. My father was sent to hospice and the nurses wanted to know what happened to him because of the many bruises they found on his chest and groin area. I will be reporting this place to the proper authorities to investigate. It is unacceptable for any abuse to be occurring and beyond me that these abusers have not been fired. And all of the people who know and don't say anything are also guilty. Do not put a loved one here if you can help it.
by Concerned xxx.xxx.127.18
August 08, 2015
My sister was there for three weeks, she had told me that they take forever to come when she turns the light on. They do not have an entercom system to be able to know what the patient needs, even in an emergency. My sister was found by the evening nurse unresponsive and in a pool of blood, maybe if someone had checked on her sooner she may still be here today. They did nothing for her, she told me that herself. She was only 50 years old.
by Karen M. Manion xxx.xxx.49.116
July 24, 2015
Does this provider use current and safe equipment?
No; the equipment needs to be updated
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.55.17
December 12, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
Sure
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.46.158
October 23, 2012
There's not enough information on the website to make any kind of valid evaluation. The staff was business-like and courteous when I called, but said the business office would have to call me back. It's still to early to tell. The facility is too far from my home to visit. You need to have pictures and more information on the services.
by Sandy xxx.xxx.175.146
May 18, 2012
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
August 04, 2011
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