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Gulf Health Care Center--Port Arthur

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Gulf Health Care Center--Port Arthur
Gulf Health Care Center--Port Arthur
(11 Reviews)
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6600 9th Ave Port Arthur, TX 77642
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
4 star average for Recommended
With just a little sprucing up gulf health care would be so much more appealing to perspective families ! What's with the small dirty fish tank! Surely the owners can afford a bigger fish tank and a bird Avery to go in front area. Can you imagine how much pleasure that would bring to your clients.s What's with the awful furniture in your client's room. Why not clean them up and restain them. Then you might have a WAITING LIST LIKE ONE OF YOUR COMPETIORS. THe food seems to need a little imagination once in a while.
. What I have seen and noticed is that your staff interacts with your clients extremely well and that the clients interact with the staff like wise. I have visited several other homes and HAVE NOT SEEN THIS. THIS WAS THE DECIDING FACTOR IN PUTTING MY MOM AT YOUR CARE CENTER. Most of your staff seem to be genuinely concerned about their clients. Activities: 1st you have a really great activities director, why not offer music from the 40's 50's. The kind of music most of your clients grew up with. Old movies from that time. Do you ever have pet days (therapy dogs & or cats) just for people to reconnect with someone or something that brings them pleasure. Do children come from schools to just sit and visit with your clients. What joy this would bring. How often do choirs or singers come for listening pleasures. NOW: do you offer incentives to your staff? Why not recognize the staff member who goes above and beyond their job duties. Seems like if the staff is happy everyone is happy.

I would rate Gulf Health Care a 4+ on staff interactions with clients. Caring physically for your clients I would rate staff a 4. Interaction on following through with privacy for your clients in and out of their rooms 4+ ....food I would rate 3+. It could be improved. Looks of the care center itself I would rate a 3+. The outside porch needs to be cleaned up. Why is there a garbage can right at the front door? Looks terrible there. Rate it a 2+. This is the first thing a family sees when they are looking to put a loved one in a nursing home. It should be something the owner should be proud of!! Overall I would rate your care center a 4-.!
by Patricia xxx.xxx.72.84
March 12, 2015
HORRIBLE, HORRIBLE, HORRIBLE, to much to say but if you love your loved one please don't put them in this place. I cannot think one of good staff member that is good. I'm looking to take legal action if that tells you anything. I called the state in and they found things but nothing was done other than avoiding me now. STAY AWAY FROM THIS PLACE!!!!
by Debbie xxx.xxx.224.82
January 11, 2015
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.162.252
February 16, 2014
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by roxy raposa xxx.xxx.37.208
August 04, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Granny's loved xxx.xxx.98.93
July 25, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.98.93
March 31, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by mymymy xxx.xxx.154.43
November 12, 2012
Horrible care for the elderly. Basically, they forget to give the medications. She went into seizures Lazy & disreputable nurses. I got my Mother out of there!! They are all about covering their butts.
by mari xxx.xxx.171.206
November 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by shelia xxx.xxx.16.108
July 24, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
February 24, 2012
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Map and Directions
6600 9th Ave, Port Arthur, TX 77642