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Hancock Park Convalescent Hospital & Rehabilitation Center

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Hancock Park Convalescent Hospital & Rehabilitation Center
Hancock Park Convalescent Hospital & Rehabilitation Center
(15 Reviews)
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505 N La Brea Ave Los Angeles, CA 90036
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Consumer Feedback

(15 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.30.156
November 09, 2014
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility use excessive foul language?
No
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
by Anonymous xxx.xxx.63.168
July 17, 2014
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.126.86
December 26, 2013
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.26.33
May 19, 2013
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have a good professional reputation within your community?
Not really, it could be better
Would you recommend this nursing home to others?
If I Had To
by Anonymous xxx.xxx.20.145
March 15, 2013
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider prominently display their diplomas or business license?
No, I never saw one
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.178.181
March 01, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office too cold?
No, it was fine
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.59.62
February 20, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Were you able to relax during your appointment?
No, I was on edge
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.19.194
November 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.201.40
May 14, 2012
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.43.54
March 25, 2012
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Map and Directions
505 N La Brea Ave, Los Angeles, CA 90036